Faq

1 How can I make a booking?

To ensure your preferred function room is available we suggest that you make a tentative booking with our Events Department. Please Contact the Centre on 8440 6606 or email westpac.centre@afc.com.au and we will assist you with your enquiry.

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2 How do I confirm a tentative booking?

A tentative booking can be confirmed by returning signed Terms and Conditions with the requested deposit to your Event Sales Coordinator

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3 What if I need to cancel my booking?

Confirmed bookings cancelled within 60 days of the event will loose their full deposit. Please refer to your event terms and conditions.

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4 How close to the event date do I need all details finalised?

To allow our event team to offer the best service possible, we ask that you start discussing arrangements with our Events Department at least four weeks prior to the event. If you have not contacted our Events Department by this time one of our friendly staff will contact you.

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5 What if I need accommodation?

Please ask your Event Coordinator for suggested accommodation options in the near vicinity of the Westpac Centre.

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6 Can I provide my own catering?

No, all food and/or beverages must be supplied by our caterers, Encore Catering unless prior authorisation has been sought from the Westpac Centre Manager

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7 When do I have to finalise my account?

Unless you have an existing account with the Adelaide Football Club, full payment is required 3 working days prior to the event (with any additional charges on the day settled prior to departure).

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8 Do you have car parking on site and what is the charge?

Yes, we do have car parking on site over 4000 spaces. A charge will apply for larger groups as parking stewards will be required. Please find below a parking map for you and your guests
 Westpac Centre - Adelaide Football Club Parking Map.pdf

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9 Who is your preferred audio visual supplier? Can we bring in our own audio visual company?

Staging Connections is our in house audio visual supplier. A number of our rooms also have in house equipment which is available for clients at a small charge. Your Event Sales Coordinator will be able to advise you if your room has what you require. You may bring your own audio visual provider however in most cases a technician on duty will be required.

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10 Can a tour be included into our event?

Yes, tours can be added to your event and please contact your Event Sales Coordinator for the cost of these and the different options available.

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11 When is the football season and will this affect my event?

The season for the following year is not advised until October the year prior hence dates may not be available in advance, however our Event Sales Coordinators will work with you to ensure options are available should your preferred date become unavailable during the Football Season of March to October. 

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12 Will Players and Training be happening in the Centre whilst my event is on?

Yes, training does take place in the Centre. Noise from training may occur but will be kept to a minimum during events to ensure minimal disruption.

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13 Will I be able to use the Venue for sporting activities?

Yes, under strict supervision the facilities can be used, please contact your Event Sales Coordinator for the cost of these and the different options available.

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14 Can Players or Coaching staff speak at our events?

Adelaide Football Club players and staff are training in the facility and availability is limited due to training, match and outside commitments. Please speak to your Event Coordinator and charges may apply and be subject to availability.

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15 Can I have a vehicle in the Centre

Yes, we can crane up vehicles.  Cars need to be a maximum of 2.00m high and 1.9metre wide.

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16 How do I book for a tour?

Contact the Club on 8440 6650 or email kfryer@afc.com.au and we will book you into one of the tours.

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17 Can I bring in Large Exhibiton and Display materials in for our event

The Westpac Centre has three lifts in the building and large access stairwells.

Please phone the Centre on 8440 6650 to discuss moving in large exhibition materials

Attached below is a summary of the lift and stage dimensions that are available at the venue (charges may apply for the stage).

 Westpac Centre Lift and Stage Dimensions.pdf

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